Member Education Officer

Location: Canberra, Australian Capital Territory AU



This position is no longer posted.

Job Number: 943

External Description:

Are you looking for a challenging and rewarding role with a wide variety of work and lots of travel? If you enjoy flexibility and independence then this could be the opportunity you’ve been waiting for. Join us as a Member Education Officer and become the face of CSC!


Your new company

Located in Canberra CBD, Commonwealth Superannuation Corporation (CSC) provides superannuation services and products to Australian Government employees and members of the Australian Defence Force. They believe in experience first and foremost and have their members and customers best interests at the heart of everything they do.


Your new role

As a Member Education Officer you will be the face of CSC, and will leave a lasting and valuable impression on our members. You will prepare and deliver presentations to large audiences all over Australia on our superannuation products and other relevant financial topics. You will also offer one-on-one consultations for our members and their families, and provide them with estimates based on our products when needed. You’ll be adept at handling difficult situations and helping our members with tough problems.


When you’re not travelling, you will provide a first point of contact for our members in our Canberra head office. You will become an expert on CSC’s products and will be able to provide training and support to other CSC employees, as well as resolve member queries as they arise.


What you’ll need to excel


  • You must be an Australian Citizen with a current drivers licence and the ability to obtain a Baseline Security Clearance
  • Superb verbal and written communication skills, and the ability to speak to audiences of all sizes
  • Excellent personal presentation, professionalism and attention to detail
  • The ability to learn technical information quickly and completely, and think on your feet
  • Outstanding customer service skills, resilience, and the ability to work autonomously
  • RG146 accreditation (or the willingness to obtain quickly)



What you’ll get in return


  • A competitive remuneration package
  • An excellent office location in Civic (and plenty of domestic travel)
  • A range of career paths and the opportunity to develop your skills in a high performing team



What you will need to do now

Send your resume via the apply link today!

Job Number: 943

Community / Marketing Title: Member Education Officer

Location_formattedLocationLong: Canberra, Australian Capital Territory AU

Commonwealth Superannuation Corporation (CSC) ABN: 48 882 817 243 AFSL: 238069 RSEL: L0001397 Trustee of Commonwealth Superannuation Scheme (CSS)ABN: 19 415 776 361 RSE: R1004649 Military Superannuation and Benefits Scheme (Military Super) ABN: 50 925 523 120 RSE: R1000306 Public Sector Superannuation Scheme (PSS) ABN: 74 172 177 893 RSE: R1004595 Public Sector Superannuation Accumulation Plan (PSSap) ABN: 65 127 917 725 RSE: R1004601 Defence Force Retirement and Death Benefits Scheme (DFRDB Scheme) ABN 39 798 362 763 ADF Super ABN: 90 302 247 344 RSE: R1077063